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Frequently Asked Questions

Everything you need to know about shopping at The Dispensary

General Questions

What do I need to bring to purchase?

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You must bring a valid government-issued ID showing you are 21 years or older. Acceptable forms include:

  • Driver's License (any state)
  • Passport
  • Military ID
  • State-issued ID card

Medical patients should also bring their valid DC medical cannabis certification.

Do you accept out-of-state IDs?

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Yes! We welcome visitors to Washington, DC. Any valid government-issued ID from any state is accepted as long as it shows you are 21 or older.

What are your store hours?

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Monday - Thursday: 10:00am - 8:00pm
Friday - Saturday: 10:00am - 9:00pm
Sunday: 11:00am - 6:00pm

We are closed on major holidays. Check our homepage for holiday hour updates.

Where are you located?

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We're located at 1712 Connecticut Ave NW, Washington, DC 20009 in the heart of Dupont Circle, between R Street and S Street.

We're just a 3-minute walk from the Dupont Circle Metro station (Red Line).

Products

Are your products lab-tested?

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Absolutely. All products sold at The Dispensary undergo rigorous third-party laboratory testing for:

  • Potency (THC, CBD, terpene profiles)
  • Pesticides and herbicides
  • Heavy metals
  • Mold and mildew
  • Microbial contaminants

Lab results are available for every product—just ask your budtender!

What's the difference between Indica, Sativa, and Hybrid?

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Indica: Typically associated with relaxing, calming effects. Often recommended for evening use, pain relief, and sleep support.

Sativa: Usually more energizing and uplifting. Popular for daytime use, creativity, and social activities.

Hybrid: A blend of Indica and Sativa genetics, offering balanced effects. Hybrids can be Indica-dominant, Sativa-dominant, or perfectly balanced.

Our budtenders can help you choose based on your desired experience!

Do you carry CBD products?

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Yes! We carry a wide range of CBD products including:

  • CBD-dominant flower
  • CBD tinctures and oils
  • CBD edibles (gummies, chocolates)
  • CBD topicals (creams, balms)
  • CBD vape cartridges

What edibles do you carry?

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Our edible selection includes:

  • Gummies and chews
  • Chocolates and candies
  • Baked goods (cookies, brownies)
  • Beverages and drink mixes
  • Mints and breath strips
  • Savory snacks

We carry both THC and CBD options, with various potencies to suit beginners and experienced users alike.

Purchasing

Do you accept credit cards?

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Due to federal regulations, we cannot accept traditional credit cards. However, we offer several payment options:

  • Cash (we have an ATM on-site)
  • CanPay - a debit payment service specifically for cannabis purchases
  • Debit cards (processed as ATM transactions)

Is there an ATM on site?

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Yes! We have a convenient ATM located inside our dispensary for your convenience. Small fees may apply depending on your bank.

What are your prices?

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Our prices vary by product and brand. We offer options at every price point, from budget-friendly to premium craft cannabis. You can browse our current menu and prices online or visit us in person to see our full selection.

Do you offer discounts?

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Yes! We offer several discounts:

  • First-time customer: 20% off your first purchase
  • Medical patients: 15% off every purchase
  • Veterans: 15% off every purchase (with ID)
  • Seniors (65+): 10% off every Tuesday
  • Daily deals: Check our website for rotating specials

Can I order online?

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Absolutely! You can browse our full menu and place orders online for in-store pickup. Simply visit our Menu page, add items to your cart, and choose a pickup time. Your order will be ready when you arrive!

Medical Patients

Do I need a medical card to shop?

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No! While we serve medical patients, we are also open to adult-use (recreational) customers 21 and over. Medical patients receive special discounts and may have access to certain high-potency products.

What medical benefits do I get?

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Medical patients enjoy:

  • 15% discount on all purchases
  • Access to high-potency products
  • Larger purchase limits
  • Priority consultation with our knowledgeable staff
  • Tax-exempt status on medical purchases

How do I get a DC medical card?

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To obtain a DC medical cannabis card:

  1. Schedule an appointment with a registered healthcare practitioner
  2. Receive your written certification
  3. Register with the DC Health Department online
  4. Receive your patient ID card in the mail

Our staff can provide guidance on this process—just ask!

Delivery

Do you offer delivery?

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Yes! We offer delivery within Washington, DC for orders over $50. Delivery is available during store hours, with the last delivery window starting one hour before closing.

What are your delivery hours?

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Delivery hours mirror our store hours:

Monday - Thursday: 11:00am - 7:00pm
Friday - Saturday: 11:00am - 8:00pm
Sunday: 12:00pm - 5:00pm

How much does delivery cost?

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Delivery is FREE for orders over $50. Orders under $50 may be picked up in-store or have a small delivery fee applied.

What areas do you deliver to?

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We deliver throughout Washington, DC, including:

  • Dupont Circle
  • Adams Morgan
  • Logan Circle
  • Georgetown
  • Foggy Bottom
  • Shaw
  • U Street Corridor
  • And most other DC neighborhoods

Enter your address at checkout to confirm delivery availability.

What ID do I need for delivery?

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Our delivery driver will verify your ID upon delivery. You must present a valid government-issued ID showing you are 21 or older. The name on your ID must match the name on your order.

Still Have Questions?

Our team is here to help! Reach out to us anytime.